Mansi Flowers
Mansi Florist Ltd
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Delivery Policy

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Local Delivery areas covered by Mansi Flowers are as follows: For these areas please use the local delivery option when placing your order.

• Pinner
• Hatch End
• Northwood Hills
• Northwood
• Harefield
• Rickmansworth,
• Loudwater
• Sarratt
• Chorleywood
• Rayners Lane
• South Harrow
• West Harrow
• Harrow on the hill
• Harrow
• Sudbury
• Greenford
• Ruislip
• South Ruislip
• Ruislip Gardens
• Stanmore
• Edgware
• Canons park
• Ickenham
• Kenton. 

For all other areas in the UK please use the standard (next day) delivery option or if you want the order delivered sameday,then please use the sameday  delivery options when ordering. 

Except where stated, Standard Delivery is next day, and a charge of £5.99 will be applicable within the UK, Ireland, Isle of Man and Channel Islands. If you request delivery to remote areas which are not normally delivered to by Mansi Flowers you will be advised of any additional charges as soon as possible upon receipt of your Order Form. Selected products are not available for delivery to certain areas - where possible we will advise you of these restrictions before you place your order.

Delivery Services - Should you require your delivery to be made within a specific time period (this is only available for certain product ranges) we are able to offer the following delivery services:

Same Day delivery for a charge of £7.99

'Before 1pm'/'after 1pm' service is available at a charge of £3 in addition to Mansi Flowers Delivery of £5.99. This delivery option is not currently available when ordering online so please call 0208 868 2798 to place your order with a member of our telesales team. The service is offered to flower orders for delivery within the UK, Ireland, Isle of Man and Channel Islands. Should you require this delivery service, your Order Form must be submitted (requesting this service) by 1pm 24 hours in advance of the required delivery date (1pm Saturday in the case of Monday deliveries). This delivery service is offered subject to availability and is not available for certain products (such as Simply Mansi Flowers) – the service may be withdrawn without notice during busy periods.

Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

Certain products will be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date - if this is the case for your order, we will advise you prior to, or during the order process.

In the case of delivery to certain locations where a third party is involved, such as offices, hospitals, Funeral Directors, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient. Please be advised that we are unable to deliver wines and plants to Funeral Directors, Hospitals, airports or ships.

Please note that the carrier is only responsible for delivering against signature to the address you quote (or an imminent neighbour if no one is at home) we regret that where the goods have been correctly delivered we can not accept responsibility if the intended recipient has moved, or lives elsewhere, and the actual received refuses or fails to return item(s).

Where the carrier is unable to find someone to accept delivery they will either deliver to a neighbour or leave a card at the address for the recipient to make contact.

In respect of orders outside the UK, Channel Islands and Ireland, delivery shall be made as soon as is reasonably practicable but you acknowledge that delivery on the intended delivery date, particularly in respect of orders received for same day delivery or for Sundays and Public Holidays, cannot be guaranteed.

Please note that deliveries to Ireland will not be available for our Fine Foods of the World Product Range

It is possible to select a preferred delivery time within the order process for items ordered from the 'Sympathy' &'Funeral' product ranges. This option should be used only for orders requesting delivery to funerals or funeral parlours. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least two working days prior to the preferred delivery time.

In the instance of there being difficulties in delivering your order to the intended recipient we (including the florist or third party delivering your order) reserve the right to contact the recipient using the contact details you provide on the Order Form.

When placing your order you are able to specify further delivery information using the 'Delivery Information' field provided. This is intended to provide further guidance to the party delivering your order which isn't included within your address information – for example to specify floor number, or hospital ward. We reserve the right to not action any delivery requests specified in this field which we deem unacceptable and will use other elements of address information provided elsewhere on the order form to fulfil your order.

Before placing your order, please review delivery cut-off times & prices - accessed from the Product Details page of each product.

Freshness Guaranteed: We guarantee the freshness of your flowers for 7 days. Roses, summer and spring designated flowers will be guaranteed for a period of 5 days.